Business Support Services
Process Analysis & Evaluation

Your business will run best when it can focus on the tasks at which it is truly great - and you can have confidence that the day-to-day routines are being performed efficiently and without fail.

Our essential purpose in analyzing and evaluating your business processes is to learn about how your business conducts its core functions and business activities. After a consultation and observation period we can help you identify where and how technology can be used in your business to:
  • Reduce overall costs and waste
  • Increase efficiency and use of scarce resources (namely labor)
  • Modify and/or eliminate non-value-adding activities
  • Better support customers
  • Complete projects on time
  • Generate the best return on your technology investments


    Asset Management

    Ensuring that your equipment is being used in the most efficient manner possible can be among the most challenging aspects of effectively using technology to strengthen your business. Linked Technologies will help you to get the most out of your technology assets. You probably ask yourself questions like:
  • What do we need to buy to automate this operation?
  • How many (servers, routers, laptops, etc.) do we really need?
  • Will this solution allow room for growth?
  • Can we implement gradually or must we do it all at once?
  • What do we do with all the old systems?

    From procurement to retirement of assets and everything in between, we are here to help.

    "Linked Technologies has taken the stress out of our IT concerns for over 3 years. They have managed projects ranging from a complete network implementation to monthly patch management. Linked Technologies' expertise and professionalism has allowed us to concentrate on our core business - manufacturing - enabling our CRM, email and disaster recovery systems to essentially manage themselves." "
    Keith Searfoss
    VP of Engineering
    Roll-Rite LLC


    Business Process Reengineering

    No matter how great you are, you can always do some things better. Business Process Reengineering is aimed at producing long-term sustained improvements within your business structure, processes, and activities through continuous monitoring and evolution of your company's processes. We can help you use technology to:
  • Improve workflow efficiency and throughput with modeling and mapping
  • Evaluate resources, both physical and human
  • Track paper and electronic document routes throughout the workflow
  • Manage more efficient human interaction within the workflow
  • Identify and evaluate important strategic success factors such as QoS (quality of service), uptime/availability, etc.

    In short, we help you to produce a better product or service at a lower cost, in less time, and with increased customer satisfaction through the use of technology.


    Technology Research

    You have grand visions of using technology to enable your global team to collaborate online seamlessly and to share application resources and information in a secure and efficient way. But how do you do that - and especially how do you do it on your budget?

    We help you make your visions a reality by analyzing processes and your current infrastructure, applying industry best practices to determine the best technical approach to reach your goals. We search high and low through bleeding-edge and existing technology to ensure that the solution you implement is the right one, in the right place, at the right time.


    Project Management

    You recognize the potential in your business. You can visualize where you need and want to be. But if you're at point A, and you need to go to Z, how do you get there?

    Coordinating all the resources and constraints involved with an IT project can be a very daunting task. We can help you to meet your goals faster, more efficiently, and with higher quality results, no matter the scope of your project.

    We help you plan, execute, monitor, and complete your project with optimal use of resources and work toward the only acceptable result: absolute success.


    Technology Management

    Life is good. Your servers, workstations, routers and firewalls are all humming away in their respective closets, their lights blinking and bytes transferring flawlessly… all the while allowing you to focus on your core business.

    And then your IT person quits. Or your network comes under attack. Or you run into a problem beyond the scope of your IT team's knowledge.

    Linked Technologies can manage all the technology in your business to ensure continous smooth operations. We can apply updates and patches, address security threats, make changes and adjustments, and help with anything else that might be needed. Technology Management is simply that… the successful management of the technology that you need to smoothly operate your business.